Program Coordinator - Spring Activator

Do you want to make an impact?

Spring empowers ecosystems, entrepreneurs, and investors to change the world through innovation, and we have fun doing it! Based in Vancouver, Canada, we’re a global incubator, accelerator, and advisory firm that helps impact entrepreneurs, investors, and entrepreneurial ecosystem builders thrive.

Our team is located throughout the world as our work has taken us to over 40 communities around the globe. Our services span from advisory work to a full range of innovation programs, including business resilience, incubation, acceleration, funding and investor training, as well as workshops and events.

Spring is a proud member of 1% for the Planet, a Certified B Corp member, and we’re intentionally focused on the UN Sustainability Goals.

So what will you do?

Being a Program Coordinator at Spring is an engaging, inspiring, and challenging opportunity. The Program Coordinator is a key support role within Spring.

You will be working with a group of experienced Program Managers, by supporting their delivery of projects and programs while ensuring a high level of customer satisfaction, impact, and scalability. You will work in collaboration with the Senior Program Operations Manager, Program Managers, and the Marketing Team.

Your tasks and responsibilities will include but are not limited to the following:

Supporting the design and delivery of programs:

• Curating and consolidating program content
• Creating content for online sessions, community groups, and an online learning platform
• Delivering online sessions with participants and providing one-on-one support
• Supporting partners daily and during program launches
• Interacting with participants on Spring’s community platform daily, and leveraging metrics to help optimize our support and impact on a weekly basis
• Arranging external speakers for programs and coordinating venues (and virtual venues!) and resources needed for sessions
• Engaging with and supporting participants (entrepreneurs or ecosystem stakeholders) throughout)

Raising awareness and recruiting for programs:

• Creating and implementing marketing campaigns using email marketing tools and Spring’s social media platforms
• Supporting clients with resources, assets, and guides on marketing best practices
• Evaluating program applications

Impact measurement:

• Collecting and evaluating Key Performance Indicators
• Identifying opportunities for continuous iteration and improvement
• Capturing participant stories, testimonials, and case studies

What will you get?

Competitive Salary and Benefits Package
Work Flexibility
Support for your own entrepreneurial venture
Work with a people-focused, values-based organization with a global reach

This role is for you if you’re:

• Passionate about impact and making the world better than it is today
• An action-oriented person who is at ease with change and a dynamic environment
• Able to implement the right level of process and reporting to deliver with high results
• Adaptable to the shifting needs of entrepreneurs, ecosystems, and a fast-growing business
• Equipped with 2+ years experience in a project-based environment
• Energized by connecting with and supporting people
• Able to build collaborative relationships with a wide range of stakeholders
• Organized and enjoy managing multiple priorities and projects simultaneously
• A proactive and creative problem solver

You must also:

• Have a genuine interest in seeing people succeed
• Thrive in a collaborative environment with a high level of responsibility
• Communicate and listen actively in a range of environments and with a variety of stakeholders with ease
• Be an intermediate to advanced user of G Suite, and if you have experience with Thinkific, Miro, MailChimp, Zapier, etc. all an asset
• Possess a high level of emotional intelligence and empathy
• Have great attention to detail and the ability to manage projects effectively

Sound like you? Here’s how to apply.

Please submit your cover letter and resume to leah@spring.is

We can’t wait to hear from you!

Making the world a better place includes you.
As we focus on driving world-changing innovation, we strive to support and celebrate the diverse voices of this planet.

Spring believes in championing change through all perspectives, living with respect and integrity toward others, and being in community with mindfulness and compassion in our personal lives, business, and beyond.

No matter where you’re from, how you identify, who you love, or what you believe in, we welcome you to join us on this journey.